Terms of Service
These Terms of Service (the "Terms") describe the rules and conditions that apply to your use of the Massage Chair LLC website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these Terms. Please read them carefully before placing an order or using any part of the site.
1. Acceptance of Terms
By accessing, browsing, or using the Massage Chair LLC website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any additional policies referenced here, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy.
If you do not agree with these Terms, you should not use this website or place an order. Continued use of the website following any updates to these Terms constitutes your acceptance of the revised version.
2. Eligibility
To use this website and place orders, you must be legally able to enter into binding agreements under applicable law. By using the site, you represent and warrant that you meet this requirement.
You agree to comply with all applicable local, state, and federal laws and regulations when accessing the website and purchasing products from Massage Chair LLC.
3. Products and Services
Massage Chair LLC is a U.S.-based online retailer specializing in premium massage chairs, zero gravity massage chairs, full-body massage chairs, heated massage chairs, foot massagers, and wellness accessories. We work to provide accurate product descriptions, specifications, and pricing on our website.
However, product descriptions, specifications, pricing, and availability are subject to change at any time without prior notice. Product images are provided for illustration purposes only, and actual products may vary slightly in color, finish, or details.
We reserve the right to discontinue or modify any product or service at any time.
4. Pricing and Payment
All prices for products are displayed on the Massage Chair LLC website and are shown in U.S. dollars unless otherwise noted.
- Payment is required in full at the time of purchase, before your order is processed for shipment.
- We accept secure payment methods that are presented during checkout.
- Payments are processed through trusted third-party payment providers.
- Taxes, shipping fees, and any additional charges will be displayed at checkout, where applicable.
We make reasonable efforts to ensure that pricing information is accurate; however, errors may occur. In the event of a pricing error, we reserve the right to correct the error and contact you with updated information or cancel the order if necessary.
5. Order Acceptance
When you place an order on the Massage Chair LLC website, you are submitting an offer to purchase the products in your cart. All orders are subject to review and acceptance by Massage Chair LLC.
We may, in our sole discretion, cancel or refuse any order for reasons including, but not limited to, product availability, pricing or typographical errors, suspected fraud or unauthorized activity, or other legitimate business reasons. If your order is cancelled after payment has been processed, we will issue a refund using the original payment method, subject to any applicable policies.
6. Shipping and Delivery
We currently ship orders throughout the United States. Orders are typically processed within 1–3 business days after payment is confirmed.
Delivery timeframes generally range from 3–14 business days, depending on the destination, product availability, and the shipping carrier. Any shipping or delivery estimates provided at checkout or in order communications are estimates only and are not guaranteed.
Risk of loss and title for products pass to you upon delivery to the shipping address you provide.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
Before placing an order, we encourage you to review the Return & Refund Policy to understand eligibility requirements, return timeframes, product condition expectations, and any applicable fees or limitations.
If you believe you are eligible for a return or refund, please follow the instructions provided in the Return & Refund Policy or contact our support team for assistance.
8. Warranty
Some products sold by Massage Chair LLC may include a limited manufacturer’s warranty. Warranty coverage, duration, and terms vary by product and manufacturer.
For complete details about warranty coverage, please refer to our Warranty Policy and the specific product information provided on the product page. Any warranty claims are generally handled in accordance with the applicable manufacturer’s procedures.
9. Customer Responsibilities
When using the Massage Chair LLC website and placing orders, you agree to:
- Provide accurate, current, and complete billing, shipping, and contact information.
- Review product descriptions, specifications, and dimensions before placing an order.
- Ensure that delivery information, including access to your property, is suitable for receiving large items such as massage chairs.
- Promptly update your information if it changes before your order is shipped.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
10. Intellectual Property
All content on the Massage Chair LLC website, including but not limited to text, images, graphics, logos, product descriptions, icons, and overall website design, is the property of Massage Chair LLC or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, display, transmit, or otherwise use any content from the website without our prior written permission, except as necessary to view and use the site for personal, non-commercial purposes.
11. Prohibited Use
You agree not to use the Massage Chair LLC website in any way that is unlawful, harmful, or interferes with the normal operation of the site. Prohibited activities include, but are not limited to:
- Attempting to gain unauthorized access to the website, user accounts, or computer systems.
- Uploading, transmitting, or distributing any viruses, malware, or other harmful code.
- Interfering with or disrupting the security, functionality, or performance of the website.
- Using the website for any fraudulent or unlawful purpose.
- Infringing upon or violating the intellectual property or privacy rights of others.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Massage Chair LLC and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or the purchase or use of any products, even if we have been advised of the possibility of such damages.
In no event shall the total liability of Massage Chair LLC for any claim arising out of or relating to these Terms or your use of the website exceed the amount you paid for the specific product or order giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
13. Disclaimer
The Massage Chair LLC website and all products and services made available through the site are provided on an "as available" and "as applicable" basis, except as otherwise required by law or expressly stated in an applicable written warranty.
Without limiting the foregoing, we do not guarantee that the website will be uninterrupted, error-free, or free from harmful components, or that any defects will be corrected.
14. Third-Party Services
Our website may include links to third-party websites or may use third-party services such as payment processors, shipping providers, analytics tools, or social media integrations. These third parties operate under their own terms and privacy policies.
Massage Chair LLC is not responsible for the content, policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party services you use in connection with our website.
15. Privacy
Your use of the Massage Chair LLC website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using the website, you consent to the collection and use of your information as described in the Privacy Policy.
16. Governing Law
These Terms of Service are governed by the laws of the State of New Mexico and the applicable federal laws of the United States, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms or your use of the website shall be resolved in the state or federal courts located in New Mexico, to the extent permitted by law.
17. Changes to These Terms
Massage Chair LLC may update or modify these Terms of Service from time to time. When we make changes, we will update the effective date at the top of the Terms or otherwise indicate that a revised version has been posted.
Your continued use of the website after any changes are posted constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the website.
Contact Information
If you have any questions about these Terms of Service or need assistance with your order, you can contact us using the details below:
Massage Chair LLC
1209 Mountain Road Pl NE
Ste N
Albuquerque, NM 87110
United States
Email: support@massagechairsshop.com
Phone: +1 (312) 462-1273